Terms of Service
When/What Personal Information Is Collected
We do not ask for personal information if you simply choose to browse our website, but we do ask for such information if you request information from us. Personal information normally includes name and email address, but also may include your mailing address, and/or phone number. When ordering products or services, you may be asked to provide a credit card number.
Web2H collects your personal information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. As another example, if you enter a contest, information is collected to qualify your entry and so that we may contact you regarding the contest or prize awards. Your personal information is also used to keep you informed about product upgrades, special offers, and other products and services of Web2H.
Disclosure of Personal Information
Web2H will not disclose any of your personal information, except as described below, or when we believe in good faith that the law requires it, or to protect the rights or property of Web2H or others. If compelled by law to divulge your personal information to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order or to protect the rights of Web2H or others, Web2H will use its best business judgment to minimize such compelled disclosures.
Web2H does disclose aggregated user statistics and demographic information (for example, the geographic spread of our customer inquiries) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes. If and/or when we do match user information, we endeavor to keep personal information confidential from those third parties.
Additionally, if you make a purchase from our website, the information obtained during your visit to these parts of our website, and the information that you give such as your credit card number and contact information, is provided to our credit card service provider. Our credit card service provider has its own separate privacy and data collection policy, and Web2H has no responsibility or liability for such third party policies.
How Web2H Uses Personal Information
Web2H’s goal in collecting personal information is to provide you, the user, with a personalized web experience, and our business partners with an efficient means to reach the right audience. By knowing a little about you, Web2H is able to deliver more relevant website content, and hence better service, to you. Web2H uses your personal information to:
- Make it easier for you to use the areas of our site, like the technical support area.
- Enable you to track the status of your technical support incidents. Help us maintain and retrieve information regarding the status of your product.
- Send you information regarding product updates and special offers. Note that by initially providing us with your personal information, you are agreeing to receive such information. You do have the option of unsubscribing from receiving further information.
- Send you information on product updates (if you are a customer). If you use our support system we will send you e-mail updates when your incident has been updated by our support personnel.
Personal Information that you provide resides on a secure server and is only accessible to selected Web2H personnel and contractors via password. Since this information is not accessible by you, you will not be asked to select a password in order to view or modify such information. In the interest of providing better service to its customers, Web2H uses resellers and other partners to provide certain marketing, sales, and support services to our customers. By submitting your personal information to Web2H, you understand and agree that Web2H may allow its resellers and other partners to access a portion of your personal information (contact information only) for the purpose of providing you with marketing, sales, and support services.
Web2H will not share any demographic or payment information with any third party.
The personal information that you provide in connection with registering yourself as a user of Web2H products or services or registering a Web2H product is classified as Registration Information. Your Registration Information resides on a secure server that only selected Web2H personnel and contractors have access to via password. Web2H encrypts your Personal Information and thereby strives to prevent unauthorized parties from viewing such information when it is transmitted to Web2H.
Use of Personal Information for Direct Marketing
You may browse our website as you wish, and you will remain an anonymous user until you fill out one of our lead capture forms or otherwise provide your email address to us. We may send you promotional emails about our various products and services, or other products and services we feel may be of interest to you. Unless you specifically opt-out of receiving promotional emails from our business partners (see paragraph above), you may receive mailings from our business partners as well. Each such mailing, whether direct or by email, will include instructions for removing your name from this distribution list. In the case of email mailings, this means a link in the email that you can use to opt-out of future mailings. All such mailings will originate from Web2H or one of Web2H’s business partners, and each such mailing will clearly identify the source of the mailing. Emails sent from Web2H include a link allowing you to unsubscribe from receiving further emails.
Cookies may also used to estimate the size of our visitor base. Each web browser that accesses our website is given a unique cookie which is then used to determine repeat usage versus initial usage.
Other Privacy Notices
Please keep in mind that whenever you voluntarily disclose personal information online, such as in a discussion forum or through email or in a chat room, that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Please note that any information you post to a public forum is available to all persons accessing that location. The content of these messages and posts do not constitute the opinions of Web2H, but are expressly those of the online community members and their guests. Web2H makes no claims of agreement or disagreement with the opinions expressed online. We seek to maintain a dignified and business-like environment in these discussion areas, and will remove those posts that we deem to be unacceptable.